How H2BIS Transformed Industrial Calibrations & Services Center (ICSC)

Since 2018, Industrial Calibrations & Services Center (ICSC) has achieved remarkable success in enhancing customer experience and service excellence by leveraging H2BIS ERP for their business operations.

By streamlining processes, improving operational efficiency, and delivering outstanding service quality, H2BIS ERP has been a cornerstone of ICSC's growth. Even during challenging times, H2BIS stood by ICSC, providing unwavering support and solutions to help them sustain and thrive as a business.

ICSC's journey is a testament to the power of innovation, resilience, and the exceptional partnership that H2BIS brings to its clients.

Be inspired by their story—because with H2BIS, success is not just a possibility; it's a promise.

Key Achievements

• Enhanced customer experience through streamlined service delivery
• Improved operational efficiency with integrated business processes
• Maintained business continuity even during challenging market conditions
• Accelerated growth through data-driven decision making
• Reduced administrative overhead with automated workflows

Implemented Solutions

ICSC implemented several H2BIS ERP modules to transform their operations:

• Service Management: Streamlined calibration service scheduling and delivery
• Inventory Control: Optimized equipment and parts management
• Customer Relationship Management: Enhanced client communication and service tracking
• Financial Management: Improved billing accuracy and financial reporting
• Reporting & Analytics: Enabled data-driven business decisions